Resource Library

Performance Measurement Framework for Business Development Services

Technical Note on the Research Findings of the Performance Measurement Framework Field Research

Author : McVay, M., Miehlbradt, A.O., and Canedo, T.

Year: 2001

Acc. No: 674-S

Category: Soft Documents

Type of Resource: Business growth, Sustainability, Development policy, Market economy, NGOs

Languages: No

ISBN: English

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The purpose of this technical note is to report the summary findings and recommendations of the performance measurement framework (PMF) field research. The research provides valuable insight into the potential and the limitations of the PMF. Given these limitations, the research recommends for application a current version of the PMF, “the PMF 2001,” which contains a set of indicators and methodologies that field researchers found valid, practical, and useful in assessing BDS program performance. It is recommended that the application of the PMF 2001 be tracked to gather ongoing lessons learned and to contribute to the next version of the PMF. In addition, the research team recommends particular areas of the PMF for further testing and research, especially for programs designed from the outset to be consistent with the emerging “market development paradigm.” The PMF Field Research represents an early step in the development of common performance indicators for the BDS field, but the PMF remains a work in progress.
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